Privacy Policy

Effective Date: March 14, 2026

Kingman Craft House respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information you provide through our website, forms, reservations, event registrations, and SMS opt-ins.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Reservation or booking details
• Event registration information
• Any other information you submit through our forms

2. How We Use Your Information

Your information may be used to:

• Respond to inquiries and customer service requests
• Process reservations, bookings, and event registrations
• Send reservation confirmations and reminders
• Provide event updates and logistics information
• Send promotional offers, specials, and marketing communications only if you separately opt in
• Improve our website, services, and customer experience

3. SMS Communications

If you provide your mobile phone number and expressly consent to receive SMS messages from Kingman Craft House, you may receive text messages related to your inquiry, reservation, booking, event registration, customer care, restaurant updates, and, if you separately opt in, promotional offers and event announcements.

SMS message categories may include:

• Informational / Non-Marketing: inquiry responses, reservation confirmations, reminders, and event logistics
• Marketing: specials, promotions, offers, and event announcements, only when separately opted in

Message frequency may vary. Message and data rates may apply depending on your carrier and plan.

You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us using the information below.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. How We Collect SMS Consent

On our website forms, customers may be presented with one or both of the following optional consent checkboxes:

• Consent to receive non-marketing SMS messages related to reservations, inquiries, bookings, and customer care
• Separate consent to receive marketing SMS messages related to special offers, promotions, and event updates

We only send SMS messages that match the purpose for which the customer provided consent.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share personal information with service providers that help us operate our website, communications, reservations, event administration, or customer support. These providers may only use the information as needed to perform services on our behalf and are expected to safeguard it appropriately.

SMS consent data and phone numbers collected for SMS communications are not shared with third parties or affiliates for marketing purposes.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be 100% secure.

7. Your Choices

You may choose to:

• Decline to provide personal information through our forms
• Decline optional marketing SMS consent
• Reply STOP to unsubscribe from SMS messages
• Reply HELP for help
• Contact us to request updates or corrections to your information

8. Cookies and Website Data

Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, and enhance user experience. These tools generally collect non-personal browsing information unless you submit personal information through a form.

9. Third-Party Services

Our website may include links, integrations, or services provided by third parties. We are not responsible for the privacy practices of third-party websites or platforms. Please review their privacy policies separately.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted means you accept the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our communications practices, please contact us:

Kingman Craft House
2215 Hualapai Mountain Road #A, Kingman, AZ 86401
Email: [email protected]
Main Phone: (928) 757-1180
SMS Support: (928) 628-6444

Please also review our Terms and Conditions for additional information regarding website use and communications.